Refund policy

Returns

We're happy to help! All returns must be received at our office within 30 days of the date the item was delivered to your doorstep, for exchange or full refund. Items must be unworn, unwashed, and tags attached. Items received between 31- 60 days will receive store credit. We are unable to accept items for refund after 60 days.

Please allow 1-2 weeks for refunds to be processed.

Gift Cards - both physical & electronic, are non-refundable.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Questions?

Email us at returns@francishenri.com.